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从互联到智联,能源和公用事业解决方案
我们为您的客户和运营团队提供更智能、更安全、更环保的能源和公用事业解决方案。
能源和公用事业火狐体育手机提供广泛而多样的基础民生服务。一些企业专注于能源开采、生产和储存(如石油、天然气、电力、水务、采矿、核能等),而另一些企业则专注于运输和配送。有些是国营的,有些是民营的,或兼而有之。
阿尔卡特朗讯企业通信帮助这些多元化的企业加速数字化转型,提高运营效率,包括:
- 维持高水平的安全和保障(零停机时间)
- 减少对环境的影响(零碳排放)
- 减轻网络安全威胁(零信任网络)
适用于智慧能源和公用事业的数字化时代解决方案
- 提高安全和保障
- 提升运营效率
- 增强客户参与度
部署更智能、更安全、更高效的能源和公用事业子系统
当今,加强安全和保障是能源和公用事业运营商的首要任务。与现场工作人员可视化交互的通信解决方案、视频监控和物联网传感器,有助于保护人员和资产,并且提高紧急情况下的响应能力。零信任网络策略有助于减少安全漏洞,降低网络威胁。
随着能源和公用事业运营变得越来越复杂,提升运营效率成为关键。运营控制中心现在可以使用调度控制台和录音解决方案实现丰富的通信功能(例如会议、聊天和视频呼叫),有力提升了业务的敏捷性。远程可视化辅助加强了现场技术人员与远程专家之间的协作,包括语音、视频会话和文档共享(例如照片和视频)。
极简部署易运维,Wi-Fi 和 LAN 的统一网络管理可管理您的整个解决方案,包括工业基础设施、通过开放式 API 或 O2G 与 SCADA 系统和其他虚拟机管理程序进行交互。 集成人工智能 (AI) 的预测性管理平台可以审核配置、收集数据并通知 IT 管理团队,帮助及早发现问题,从而加快故障修复速度。
直达最终用户的数字个性化体验可提升客户参与度。可视化自动话务员可对客户的路由和问候体验进行个性化设置。多媒体联络中心使用户和坐席能够借助语音、电子邮件和社交媒体进行全面互动。Rainbow API 连接器和 CPaaS 将通信功能集成到业务流程和应用程序中。
在部署生命周期的每个阶段都提供一系列定制服务,为能源和公用事业服务商提供协助。
阿尔卡特朗讯企业通信全球领先的“绿色”解决方案,从产品设计初期开始,就将环保理念贯彻其中,旨在提高效率并最大限度地减少全生命周期对环境的影响。
特色案例视频
SARP Groupe choose Remote Visual Assistance from ALE
客户收益
为什么能源和公用事业客户选择 ALE
能源和公用事业服务提供商信任我们的技术能够大幅提升人员、流程和物联网之间的交互:
为人员和资产提供安全可靠的环境:
- 借助强大的任务关键型网络和通信,在恶劣的环境或情况下保持服务连续性
- 通过连接视频监控和物联网传感器以及集中式和多渠道通知服务,为人员提供保护
- 采用零信任网络安全策略减轻网络威胁
利用高效的通信和网络基础设施,优化运营和维护成本:
- 迅速识别、告警、响应和协调任何情况,尤其是在紧急情况下
- 使用高效的协作工具,加速现场工作人员和其他运营团队之间的信息共享、决策和干预
- 通过预测性维护平台,预告和修复网络问题
- 通过自动化和快速交互,简化超高性能网络的管理
通过数字化服务,提升客户信赖度:
- 提供 7*24 小时全天候的自动欢迎应用程序
- 与语音、电子邮件、聊天和社交媒体全面互动
- 利用个性化和关联信息改善用户体验
视频
Digital Age Communications for a smarter Operations Control Centre
客户案例
浏览我们的博客
![a field worker fixing a power line](http://web-assets.hg68333.com/-/media/assets/internet/images/energy-and-utilities-field-worker-blog-image-402x226-72.jpg?v=1&d=20240305T144322Z)
Communications empower energy and utilities field workers
Real-time solutions on mobiles, with cloud-based apps, aid field service management in minimizing operational risks.
![Energy and utilities operations control centre blog main image](http://web-assets.hg68333.com/-/media/assets/internet/images/energy-and-utilities-occ-blog-image-402x226-72.jpg?v=1&d=20240305T144322Z)
A smarter Operations Control Centre for energy and utilities
Next-generation Operations Control Centre (OCC) will enable mission-critical communications to improve safety and efficiency.
![Energy and utilities OT and IT convergence blog image](http://web-assets.hg68333.com/-/media/assets/internet/images/energy-and-utilities-ot-it-convergence-blog-image-402x226.jpg?v=1&d=20230517T152527Z)
Trend watch: OT-IT convergence in energy and utilities
Operational and Information technology convergence is changing how energy and utilities manage their business going forward.
![Control room image for blog post](http://web-assets.hg68333.com/-/media/assets/internet/images/control-room-blog-body-500x281.jpg?v=1&d=20230913T080327Z)
Communications: The heart of an Operations Control Centre
Next-generation OCC enables mission-critical communications, improves efficiency and transport operators’ decision-making.
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