OmniSwitch Genetec Plugin

The OmniSwitch Genetec plugin offers seamless integration between ALE switching solutions and Genetec Video Management System. It delivers a solution that boost efficiency, enhances security, and ensure improved system availability. This service assurance offering empowers remote troubleshooting of common camera issues directly from the Video Management System, enabling operations to reset non-functioning cameras and implement resolutions promptly.

By leveraging the OmniSwitch Genetec Plugin, the need for costly on-site visits and/or calls to technician in response to camera issues is eliminated. Users, even those with minimal troubleshooting knowledge, can easily detect and understand problems, applying swift fixes without hassle. This allows you to focus on the essential task of maintaining a physically secure environment, while we take care of the technical aspects of your video surveillance infrastructure.

Highlights

Eliminate camera glitch
Minimize the need for on-site visits for camera reboots – save time & reduce cost
Expedite issues resolution for over 90% of common camera issues
Securely lock ports to prevent tampering with cameras
Effortlessly oversee the entire system and manage switches through the unified Genetec interface
Empower video operators to promptly conduct initial troubleshooting
Delegate tasks to operations teams, freeing up overwhelmed IT teams for more strategic responsibilities

Features

Monitor the operational status of each switch port, including camera availability, Power over Ethernet (PoE) consumption, and Maximum PoE power capacity
Conduct one-click tests to assess camera status and initiate resets on the fly. Customize PoE priority on a per-camera basis to ensure essential devices maintain power even if the power budget is exceeded
Swiftly retrieve comprehensive information about the network switch and its status, including model, version, IP address, location, PoE consumption, and temperature, on a single interface
Transmit events to an alarm manager for a proactive approach to resolving OmniSwitch issues